At Premario Herbals, we strive to provide high-quality, 100% natural Ayurvedic supplements to support your fitness journey. If you are not fully satisfied with your purchase, we are here to help!

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1. Return Policy

✅ Eligibility for Returns:

• Products must be unused, unopened, and in their original packaging.
• Returns must be requested within 7 days of receiving the order.
• Items damaged due to misuse, improper storage, or personal preference (e.g., taste, texture) are not eligible for return.

✅ How to Request a Return:

1. Email us at info@premario.com with your order details.
2. Attach clear images of the product & packaging (if applicable).
3. Once approved, ship the product back to our return address (return shipping charges apply).

✅ Non-Returnable Items:

• Opened or used products
• Personalized or special discount items
• Products purchased from third-party resellers

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2. Refund Policy

✅ Refund Process:

• Once we receive and inspect your returned item, we will notify you via email.
• If approved, your refund will be processed within 5-7 business days via the original payment method.

✅ Partial Refunds (if applicable):

• If a product is returned with damaged packaging (but still unused), a partial refund may be issued.
• Refund deductions may apply for return shipping fees.

✅ Late or Missing Refunds:

• If you haven’t received a refund yet, check your bank statement.
• Contact your bank or payment provider, as processing times may vary.
• If you still need help, email us at info@premario.com.

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3. Order Cancellations

• Orders can only be canceled within 24 hours of placement.
• Once shipped, cancellations are not possible.

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4. Exchange Policy

• We currently do not offer exchanges unless the product is defective or damaged.